Privacy Policy

Effective Date: March 2025

At LC Consultancy (referred to as "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a consultation, or otherwise interact with us online. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect only the following personal information when you use our website:

  • Full Name

  • Email Address

This information is collected when you book a consultation or contact us via our website’s forms or other communication channels.

2. How We Use Your Information

We collect your personal information for the following purposes:

  • To communicate with you regarding your consultation requests or any other inquiries you may have.

  • To send important information, updates, or reminders related to your consultations.

  • To respond to any queries or requests you may submit via the website.

  • To send you newsletters or marketing materials (only if you have consented to receive such communications).

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your information from unauthorized access, alteration, or destruction. All sensitive data (such as email addresses) is stored securely and encrypted when transmitted over the internet through the use of an SSL certificate.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers only to the extent necessary to fulfill our services (for example, to send emails or process booking requests). These third parties are obligated to keep your information confidential and secure.

5. Your Rights Regarding Your Information

Under the Privacy Act 2020, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: If the information we hold about you is inaccurate or incomplete, you may request that we correct it.

  • Deletion: You may request that we delete your personal information, subject to any legal requirements for retention.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies

We use cookies to improve your experience on our website and collect non-personal data such as site usage statistics. Cookies help us understand how visitors interact with our site, allowing us to enhance its functionality. You may choose to disable cookies in your browser settings, but this may affect your user experience.

7. Marketing Communications

If you choose to subscribe to our newsletters or receive marketing communications, you will have the option to opt-out or unsubscribe at any time. Every marketing email we send will include a clear option for you to unsubscribe from future communications.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: lucy.connew@lcconsulting.co.nz